Effective as of April 12, 2021

salesgear.io Member and Website Visitor Privacy Statement.

salesgear.io a brand of Aptare Technologies Pte. Ltd. is committed to protecting the privacy of individuals who visit the Company’s Websites and individuals who register to use the salesgear.io Services, as defined below. This salesgear.io Member and Visitor Privacy Statement describes the Company’s privacy practices in relation to the use of the Company’s Websites and the related applications and services offered by the Company under the “salesgear.io” brand (the “salesgear.io Services”).

1. Websites Covered

This Privacy Statement covers the information practices of Websites that link to this Privacy Statement, including: www.salesgear.io, (collectively referred to as “the Company’s Websites”).

The Company’s Website may contain links to other Websites. The information practices or the content of such other Websites are governed by the privacy statements of such other Websites. The Company encourages you to review the privacy statements of other Websites to understand their information practices.

2. Information Collected

The Company collects individually-identifiable information from individuals who visit the Company’s Website (“Web Site Visitors”) and individuals who register to use the salesgear.io Services, including salesgear.io Members (“Customers”). 

When expressing an interest in obtaining additional information about the salesgear.io Services or registering to use the salesgear.io Services, the Company may require you to provide the Company with contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the salesgear.io Services, the Company may require you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number and the number of employees within the organization that will be using the salesgear.io Services (“Billing Information”). The Company may also ask you to provide, or otherwise allow you to share additional information, which you may choose to share in your registration for or use of the salesgear.io Services(“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About Customers.”

As you navigate the Company’s Website or use the salesgear.io Services, the Company may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, HTTP header information and the actions you take on the Company’s Website (such as the Web pages viewed and the links clicked).

As part of using the salesgear.io Services, Customers may submit electronic data or information to the salesgear.io Services (“Customer Data”). Any uses of Customer Data by the Company are done so pursuant to the Company’s Terms of Service or a subscription agreement in place between the Company and the relevant Customer, which exclusively govern the Company’s treatment of Customer Data and supersedes this Privacy Statement in case of conflict, or as may be required by law. We do not sell or distribute our Customer Data.

When you use the Software provided by the company, you allow Salesgear to access information in your email client and address book. We collect and store the email date, subject, recipients of mails and contacts in your address book. We do not read or store the content of your email. We collect this data to display these information in your dashboard: Email analytics like email open information with time stamps, history of the times email was opened by the recipient, link tracking, number of clicks on every link with time stamps, schedule emails for a later date/time. 

3. Use of Information Collected

The Company may use your information to send you information (other than marketing communication) which we think may be of interest to you to further discuss your interest in the salesgear.io Services and to send you information regarding the Company.

The Company uses Billing Information solely to check the financial qualifications of Customers and to collect payment for the salesgear.io Services.

The Company uses Web Site Navigational Information to operate and improve the Company’s Websites. The Company may also use Web Site Navigational Information alone or in combination with Data About Customers to provide personalized information about the Company and the salesgear.io Services.

The Company may use both Data About Customers and Web Site Navigational Information to enforce the Company’s Website policies, to protect the Company’s rights and intellectual property, or the rights of others using the Company’s Websites or the salesgear.io Services.

Use of Gmail Data

Salesgear application use and transfer to any other app of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements.

When you use Salesgear’s services, you have the option to connect a Gmail account to your Salesgear account. This allows you to compose and send email messages on Gmail using Salesgear. We then import replies of messages you send to access in Salesgear. You will also have the option to import and update events on your linked calendar. We employ a software technology called web beacons in our HTML-based emails to let you know which emails have been opened by a recipient. If you provide access to your Gmail account, Salesgear use of your Gmail data will be subject to these additional restrictions:

  • Salesgear will only use to read, write, modify or control email message bodies, attachments, headers to provide a solution that allows your users of the platform to compose, send, read, and process emails.
  • Salesgear will not use this email data for serving advertisements.

The additional restrictions contained in this section shall only apply to Gmail data received through the Google OAuth API, to the extent such use is applicable to you.

4. Website Navigational Information

The Company uses commonly-used information-gathering tools, such as cookies and Web beacons, to collect information from the computers or mobile devices of salesgear.io Members, Customers and Web Site Visitors as they navigate the Company’s Website, interact with emails sent by the Company or on its behalf, or use the salesgear.io Services (“Web Site Navigational Information”). This section describes the types of Web Site Navigational Information used on the Company’s Websites and in connection with the salesgear.io Services, and how this information may be used.

Cookies

The Company uses cookies and JavaScript to make interactions with the Company’s Website easy and meaningful. When you visit the Company’s Website, or use the salesgear.io Services online, the Company’s servers or an authorized third party may send a cookie to your computer. Cookies allow the Company to track overall Website usage, determine areas that Visitors prefer, and to make your visit to the Company’s Website easier by recognizing you and providing you with a customized experience. Standing alone, cookies do not personally identify you; they merely recognize your Web browser. Unless you choose to identify yourself to the Company, such as by responding to a promotional offer, becoming a salesgear.io Member, opening an account, or filling out a Web form (such as a “Contact Me” form), you remain anonymous to the Company. For a more thorough explanation of what cookies are and how they operate, including how to see which cookies have been set and how to manage or delete them, please visit www.aboutcookies.org or www.allaboutcookies.org.

The Company uses cookies that are session-based and persistent-based. Session cookies exist only during one session, i.e., only while you are reading or navigating the Company’s Website. They disappear from your computer when you close your browser software or turn off your computer. Persistent cookies remain on your computer after you close your browser or turn off your computer. Please note that if you disable your Web browser’s ability to accept cookies, you will be able to navigate the Company’s Website, but the functionality and features of the Company’s Website and salesgear.io Services may be affected, and you may not be able to successfully use the Company’s Website and salesgear.io Services. Similarly, if you disable JavaScript, some features of the Company’s Website may not function properly, and some areas of the Company’s Website may not function at all.

Cookies that are used as part of the salesgear.io Services (in the proxy) may include cookies of a third party Website that is being co-browsed, for example, in order to deliver the Website as intended by the third party Website operator. The cookie practices of such Websites are governed by their own respective privacy statements. The Company encourages you to review the privacy statements of other Websites to understand their information practices.

Web Beacons

The Company may use Web beacons alone or in conjunction with cookies to compile information about salesgear.io Members, Customers and Website Visitors’ usage of the Company’s Website and interaction with emails from the Company. Web beacons are clear electronic images that can recognize certain types of information on your computer, such as cookies, when you view a particular Website tied to the Web beacon, and a description of a Website tied to the Web beacon. For example, the Company may place Web beacons in marketing emails that notify the Company when you open the email or when you click on a link in the email that directs you to one of the Company’s Websites. The Company may use Web beacons to operate and improve the Company’s Website and email communications.

The Company may use information from Web beacons in combination with Data About Customers to provide you with information about the Company and the salesgear.io Services.

IP Addresses and URLs

Due to Internet communications standards, when you visit or use the Company’s Website, the Company automatically receives the URL of the Website from which you came and the Website to which you go when you leave the Company’s Website. The Company also receives your computer’s Internet Protocol (IP) address (or the proxy server you use to access the World Wide Web), your computer operating system, the type of Web browser you are using, and your Internet Service Provider (ISP). This information is used to analyze overall trends to help us improve the salesgear.io Service and to track and aggregate non-personal information. For example, the Company uses IP addresses to monitor the regions from which salesgear.io Members, Customers and Website Visitors navigate the Company’s Website.

The Company may collect aggregated data regarding use of the salesgear.io Services and the Company’s Website, including, without limitation, number of Website Visitors to the Company’s Website, frequency and patterns of use, tag usage, feedback request trends, etc. (“Aggregated Data”). The Company uses Aggregated Data as a statistical measure and not in a manner that would identify you personally. Aggregated Data enables the Company to determine how often certain parts of the Company’s Website or the salesgear.io Services are used so that we can improve them. The Company may make use of, or make such Aggregated Data available to, third parties, in any manner in our sole discretion.

Social Media Features

The Company’s Websites may use social media features, such as the Facebook ‘like’ button (“Social Media Features”). These features may collect your IP address and which page you are visiting on the Company’s Website, and may set a cookie to enable the feature to function properly. You may be given the option by such Social Media Features to post information about your activities on the Company’s Website to a profile page of yours that is provided by a third party Social Media network in order to share with others within your network. Social Media Features are either hosted by a third party or hosted directly on the Company’s Website. Your interactions with these features are governed by the privacy policy of the company providing the relevant Social Media Features.

Do Not Track

Currently, various browsers – including Internet Explorer, Firefox, and Safari – offer a “do not track” or “DNT” option that relies on a technology known as a DNT header, which sends a signal to Websites’ visited by the user about the user’s browser DNT preference setting. salesgear.io does not currently commit to responding to browsers’ DNT signals with respect to the Company’s Websites, in part, because no common industry standard for DNT has been adopted by industry groups, technology companies or regulators, including no consistent standard of interpreting user intent. salesgear.io takes privacy and meaningful choice seriously and will make efforts to continue to monitor developments around DNT browser technology and the implementation of a standard.

5. Public Forums and Customer Testimonials

The Company may provide bulletin boards, blogs, or chat rooms on the Company’s Website. Any personal information you choose to submit in such a forum may be read, collected, or used by others who visit these forums, and may be used to send you unsolicited messages. The Company is not responsible for the personal information you choose to submit in these forums.

Customers and Website Visitors may elect to use the Company’s referral program to inform friends about the Company’s Websites and the salesgear.io Services. When using the referral program, the Company requests the friend’s name and email address. The Company will automatically send the friend a one-time email inviting him or her to visit the Company’s Website, or will share with them via email the information you have requested to be shared. The Company does not store this information.

The Company may post a list of customers and testimonials on the Company’s Website that contain information such as names and titles of customer personnel. The Company obtains the consent of each customer prior to posting any information on such a list or posting testimonials.

6. Sharing of Information Collected

Service Providers

The Company may share Data About Customers with the Company’s contracted service providers, such as payment processors, so that these service providers can provide services on the Company’s behalf. The Company may also share Data About Customers with the Company’s service providers to ensure the quality of information provided. Unless described in this Privacy Statement, the Company does not share, sell, rent, or trade Data About Customers with third parties for their promotional purposes.

Third Parties

This Privacy Statement sets forth the information salesgear.io collects on the Company’s Websites and the information we share with third parties. salesgear.io does not authorize the collection of personal information by third parties through advertising technologies deployed on the Company’s Websites, nor do we share personal information with any third parties collected from the Company’s Websites, except as provided in this Privacy Statement.

Billing

The Company may use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use Billing Information except for the sole purpose of credit card processing on the Company’s behalf.

Compelled Disclosure

The Company reserves the right to use or disclose information provided if required by law or if the Company reasonably believes that use or disclosure is necessary to protect the Company’s rights and/or to comply with a judicial proceeding, court order, or legal process.

7. International Transfer of Information Collected

To facilitate the Company’s global operations, the Company may transfer and access Data About Customers from around the world, including the United States. This salesgear.io Member and Website Visitor Privacy Statement shall apply even if the Company transfers Data About Customers to other countries.

For European visitors to the Company’s Website and users of the salesgear.io Services, please note that in order to provide the information or services requested, your personal information may be transferred outside of the European Economic Area (“EEA”). By visiting the Company’s Website or using the salesgear.io Services, you agree to the Company transferring your personally identifiable information outside the EEA.

8. Communications Preferences

The Company offers salesgear.io Members, Customers and Website Visitors who provide contact information a means to choose how the Company uses the information provided. Members and Customers may manage your receipt of marketing and non-transactional communications by visiting the “Edit Profile” section of the Company’s Website, or you may click on the “unsubscribe” link located on the bottom of the Company’s marketing emails. Additionally, you may send a request specifying your communications preferences to salesgear.io Support. Individuals cannot opt out of receiving transactional emails related to their business relationship with the Company.

9. Correcting and Updating Your Information

Members and Customers may access or update their registration information using the “Edit Profile” area of the Company’s Website. Members and Customers may also submit such requests to salesgear.io Support. To update Billing Information or have your registration information deleted, please contact salesgear.io salesgear.io Support. To discontinue your account, please contact salesgear.io Support. Requests to access, change, or delete your information will be handled within 30 days.

10. Security

The Company takes precautions, including appropriate administrative, technical and physical measures, to protect Data About Customers against loss, theft and misuse, as well as unauthorized access, disclosure, alteration and destruction. When we collect or transmit credit card numbers, we use industry standard methods to protect such information. Customers are solely responsible for protecting their passwords, limiting access to their computers, and signing out of the salesgear.io Services after their sessions.

Changes to this Privacy Statement

The Company reserves the right to change this salesgear.io Member and Website Visitor Privacy Statement and the salesgear.io Business Contact Privacy Statement.

Contacting Us

Questions regarding this salesgear.io Member and Website Visitor Privacy Statement, the salesgear.io Business Contact Privacy Statement or the information practices of the Company should be directed to the Company by contacting salesgear.io Support