Responsible Disclosure

Please follow the below guidelines to report any potential vulnerabilities in our products

  • Report any vulnerabilities to support@salesgear.io
  • Do not violate our privacy policy when conducting testing
  • Disclosing the vulnerabilities publicly, performing testing on customer accounts, causing disruption to our production environment are against our responsible disclosure policy
  • Please include the following details in your disclosure
    • Summary of the vulnerability
    • URL / Location of the vulnerability
    • Detailed description
    • Any attachments / Screenshots
  • We will acknowledge your disclosure within 48 hours
  • Based on the severity of the issue and the impact on the customer data, the vulnerability will be prioritised and fixed